Erie Auto Insurance Receives Customer Satisfaction Award

by luktao

JD Power and Associates has released its 2009 Insurance Shopping Study, and for the second consecutive year Erie Insurance has taken the first place for new auto insurance purchase experience. Although Erie Insurance may not be a concept across the country, they have a strong presence in the northeastern United States. The evaluation is based on 3 main categories: distribution channel, price, supply and policy. To fully appreciate Erie's performance, it is important to understand a little about Erie Insurance . Erie is considered a regional Insurance Company, since they only offer insurance in 13 states. Compare that to the "Big Three" in the insurance sector, the business throughout the country to do, and you have the classic "David versus Goliath scenario. Chances are, even if you happen to live in a state determines Erie Insurance, you have not heard of them. It is a fact Erie chooses for its products and services the old fashioned way, through local agents guaranteed. There are no flashy commercials, or mascots, just hard working professional insurance consultants take the time to learn about and care of their clients. While the channel is only one of three criteria, this delivery method makes the biggest impression on consumers. Price and supply are the two other policy criteria by which consumers ranked auto insurance , no policy not to offer many differences between carriers and the price is proven to hold only a little interest. Yes, a good insurance Erie Insurance to offer its customers, there are only so many "widgets" that the regulatory authorities approve. As an Erie insurance has to offer competitively priced, they never regarded as a low cost leader. The focus of this regional jewel to their customers with the right insurance plans made (most clients to keep home insurance and other lines such as commercial insurance and life insurance), affordable prices, while maintaining the best possible customer and claim service. Rely purely on an independent agency force of professional advisors, Erie is distinguished not by the insurance into a commodity like many national carriers, but by focusing on what customers really need. In an age where our society is a "click" away from any and everything, Erie and their desk is a breath of fresh air. While some things are best purchased through the Internet or large call centers, a family insurance plan is better left in the hands of professionals. Lets face it, people want to know that when they ask, they know they can call or stop by and meet someone locally. People want their professionals to deal with major issues. They want a doctor to help them when they are sick. They want a dentist to take care of cavities. And yes, people want an Insurance Professional to use their insurance.

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