East Lansing Car Insurance
Auto-Owners Again Ranks Highest in J.D. Power and Associates Auto ...
LANSING, Mich., Nov. 6 /PRNewswire/ -- For the second straight year, Auto-Owners Insurance Company ranked highest in customer satisfaction with the auto insurance claims experience in a nationwide study conducted by J.D. Power and Associates in 2009. Auto-Owners scored 883 on a 1,000-point scale.
"Auto-Owners is extremely honored to again be recognized by our customers through the J.D. Power and Associates study for the highest rank in satisfying auto insurance customers with the claim process," said Ron Simon, chairman & CEO of Auto-Owners Insurance Company. "Auto-Owners makes it our top priority to provide our policyholders the best in personal, timely, and professional service. This award recognizes every one of our Auto-Owners associates and our agents for their dedication to service and doing what is right."
The J.D. Power and Associates study measured the experience of people who file a claim for vehicle damage, typically caused by an accident, by examining satisfaction with the claims process. It is based on 11,616 responses from auto insurance customers who filed a claim within the past 12 months, and was conducted from June to July 2009.
Among the categories used for the rankings by J.D. Power and Associates in the study, Auto-Owners had its highest scores in first notice of loss, service interaction, and settlement. Auto-Owners also scored in the high satisfaction tier for repair process.
A Fortune 500 company, Auto-Owners Insurance is recognized for its exceptional financial strength and stability. It is among the nation's largest insurers and is comprised of five property and casualty companies and a life company. Auto-Owners employs more than 3,500 associates and writes business in 26 states through local independent agents. Auto-Owners was founded in 1916 and is headquartered in Lansing, Michigan.
Independent Auto-Owners agent Mark Haubert said the customer satisfaction award provides his customers with confidence in choosing Auto-Owners for their insurance needs, knowing that the company provides high levels of customer satisfaction. The award shows that a customer's experience with the company can be positive when they need help.
...Shredding the Threat of Identity Theft
More than 8.3 million people are victims are victims of identity theft every year. In Michigan, around 8,300 people filed complaints about identity theft just last year. And hard economic times are growing that number.
When it comes to protecting yourself from identity theft, a shredder is how you slice it. Darold Rice of East Lansing came to a free event in Okemos Tuesday where a shredding truck was destroying documents for free. He had brought papers that dated back to the 1950's. He says, "Getting rid of 60 years of history, family history and old check stubs and tax forms."
The AARP hosted that free document shredding truck with the message, "Fight Fraud--Shred Instead". The Director of Communications for AARP Michigan Stepheni Schlinker says, "With the economy the way it is, we are seeing more incidents of identity theft. People are so desperate for money that I think it just makes it more likely to happen so it's more important to be careful with your information."
East Lansing Insurance Agents Hacker King Sherry Agency
Paying too much for too little coverage? Bring your policy to the insurance agents at Hacker King Sherry Agency in East Lansing, Michigan ...
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Auto-Owners Again Ranks Highest in JD Power and Associates Auto Claims Study For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. |
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Shredding the Threat of Identity Theft Darold Rice of East Lansing came to a free event in Okemos Tuesday where a shredding truck was destroying documents for free. He had brought papers that and more » |
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